POLICIES
Arrival and Departure Policy.
Check in – 1300 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night. Check out – 1100 Hours Late check-outs are available on request and subject to availability.
Identity Proof
In keeping with Government regulations, we request all guests (on single/double/triple occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also do keep handy proof of corporate affiliations, if you have made a corporate booking.
Guarantee Policy
All bookings must be guaranteed at the time of reservation by a Credit Card or 50% advance payment. All major credit cards are accepted.
Cancellation Policy & Refund Policy
Reservation once made cannot be cancelled .Reservations cancelled due to an emergency before 48 hours of the arrival date will be adjusted with another booking date within 6 months of date of cancelled booking , subject to availability of rooms and price difference ,if any , will have to be paid. Reservations made on promotional offers with 100% advance deposit required at the time of reservations are non cancellable, non-refundable and non amendable for entire length of stay. Please note No Refunds will be issued once booking is confirmed .Bookings made cannot be cancelled. If no alternate date is booked within 6 months of date of cancelled booking , the full amount of advance paid will be treated as the cancellation fee.
Child Policy
Two children up to 05 years of age can stay in the parent’s room without an additional charge.
If a child is above 15 years of age, he/she will be treated as an adult.
Your favorite things
• If you have made a request for a specific bed type or smoking preference, we’ll try our best to accommodate it.
• Need an extra bed in your room? No problem, we can set it up at Extra charges.
• Kids stay free (room only)! Two children below the age of 05 years stay for free in the same room.
No smoking
The Government of India has introduced a ‘no smoking’ rule for hotels, restaurants and all public places. This means smoking is prohibited in all parts of the hotel except in designated guest rooms. Should you want a smoking room, please inform us when you make your reservation.